Welcome to Rointe’s customer service form for commercial and technical enquiries.
If you are interested in purchasing one or more of Rointe’s heating products and would like further information, or you want assistance measuring your installation, please contact us here.
If you are an existing customer, and you need assistance with your Rointe product, please use the Technical Support Form, where we can help you directly.
Catalyst House, 720 Centennial Court, Centennial Park, Elstree, Herts, WD6 3SY
Phone: 0203 321 5929
Fax: 0208 953 5861
Email: support@rointe.co.uk
Well, I’ve recently joined Rointe as Project Sales Manager for the UK team. In fact, I only joined 2 days ago so I’m definitely the newbie! Everyone has been extremely welcoming so far and I’m thoroughly enjoying getting to know the team and the company. Previously, I worked for the Radian Group, which is a group of housing associations in the UK as the Financial Reporting and Tax Manager. So although my role at Rointe is different to my previous one, the knowledge I have of part of our target market (housing associations) will be a great asset to the team. My first impression of Rointe is that they are ambitious, innovative and a friendly bunch! In my spare time, I like to keep my fitness levels up at the gym and spend time in the sunshine at the beach.
As Project Sales Manager for the UK, my job will be to research new project opportunities in the market with installers, wholesalers and expand our business development into heating projects for the hospitality, educational and housing sector. Basically, this means I’ll be searching for hotels, schools, universities and housing associations that will benefit from the Rointe integrated digital heating system. I anticipate it will be a challenge to remain motivated during the warmer months, like July and August, when no one is interested in heating systems. But that’s what is great about working as part of a knowledgeable team where you can support one another and enjoy each others success. I am looking forward to winning projects that will help ensure our success and expanding our brand awareness.
I’d switch with Juan Perez, our Finance Director. Coming from a financial background, it’d be interesting to see how a finance role operates in Spain.
Be positive and ready to work as part of a team. They are very welcoming and I look forward to picking everyone’s brains about the products, company and culture. You also need to be proactive. I prepared by researching the company online. They have a great website plus lots of content on Social Media and I wanted to demonstrate my commitment to the company by coming prepared with some knowledge.
What does true leadership mean to you?
Someone that motivates others to carry out projects and implement solutions and is capable of harnessing resources and communicating effectively. A leader takes charge in a crisis but also listens to others and takes action decisively.
My family and my mobile phone. I’m very close to my family and I love to keep in touch with them and my friends.
Positive, capable and a communicator.
Profile coming soon…
I joined Rointe about 3 months ago as their Sales Representative for the Midlands. Before joining Rointe, I was Regional Account Manager at Tools of the Trade. Even though I’m still fairly new to Rointe, I feel like part of the family. Everybody has given me such a warm welcome.
I get to travel with my role, which is great. Most of my working time is spent on the road visiting customers and providing our installers with training. I also love the chance to visit our Head Office in Spain. I talk to my Key Account Manager on a daily basis, but it’s nice to meet face to face every once in a while and see the other team members. It’s a warm and sunny perk of the job! I must admit, understanding my Spanish colleagues can sometimes be tricky but with my attempts at Spanish and hand gestures everything works out in the end!
They can’t have my job! But seriously, take advantage of every opportunity that’s in front of you. Rointe has some great training courses, experienced team members and a passion for their field. It’s important to grab these opportunities as they’ll help you immensely in your role here.
Full of surprises.
How would you define a true leader?
Someone who can lead from the front but also behind the scenes. A great leader should be able to interact with every member of the business and be passionate about everyone’s individual role. They want each team member to succeed and will pull out the stops to help them get there.
Michael Jackson, Kevin Hart and Phil and Grant Mitchell. Then I’ve got music, comedy and who doesn’t love the Mitchell brothers?!
Ambitious, confident and unforgettable 🙂
I joined the Rointe team about a year ago as a Sales Agent for Scotland and Northern Ireland. My role is slightly different as I work with Rointe via my sales agency, Cyrus Agencies. I provide customer-focused sales representation for market-leading electrical manufacturers such as Rointe, whom are essentially one of my clients, and I work to introduce them to our network of electrical wholesalers. A typical day is really varied and includes speaking with customers, conducting site surveys providing Technical Product support, assisting with pricing enquiries and ensuring that all my customers are updated with the latest Rointe product launch information, literature and special offers. Before starting Cyrus Agencies in 2014, I was originally on the Rolls Royce modern apprenticeship scheme as a Mechatronics Maintenence Engineer in 2000 and worked my way up the company until 2014.
The most challenging is definitely not being able to speak Spanish! When I visit Rointe HQ in Murcia, Spain (which I do regularly throughout the year) I would like to be able to talk to the Spanish teams and departments, instead of English. I’ll have to get myself some Spanish lessons and practice when I visit. The most enjoyable is definitely working with such a great team. They are very knowledgeable and supportive, and we all work hard towards the same goal so we’re a cohesive unit.
Great quality product.
A true leader should inspire you with their passion and knowledge. You’ll want to take what they can offer you and apply it to your own drive and ambition. A leader should set the example that they want their team to follow.
Tell us something surprising about yourself…
Not many people know that I have a metal plate and 9 screws in my arm. I also really want to go cage diving with great white sharks.
I’d invite Dwayne ‘The Rock’ Johnson, Robin Williams and Samuel L Jackson (he can tell us all the stories from his movies).
Calm, honest and trustworthy.
Profile coming soon…
My role is Area Sales Representative for the South East and I’ve been with the company for just over 4 months now. Most of my day involves a mixture of appointments between merchants and installers. I’m currently working with local councils and social housing as well as property developers on apartment blocks. It’s great meeting so many different people every day and seeing how I can help them. One of my proudest moments was securing a project with Guernsey Social Housing.
Technical issues for definite. We’re great at helping our customers but I don’t feel we have enough resource in the Technical Support department. We’re growing at such a fast rate so it’s important to ensure we have enough resource to meet demand. Pippa in the Tech Support team is fantastic so if we could have more people like her that would be amazing.
I’d quite like to switch with our CEO, Antonio Dengra and see how the company runs from the top of the business. A true leader means listening to those you lead and it would be great to hear from each employee if I were the boss for a day to gain more understanding.
Electric heating supplier. Simple right?!
What advice would you give to prospective candidates joining Rointe?
Just be yourself. There are so many strong people in the company and all will be more experienced than you to begin with. But they’ll help you to learn. Remember who you are and how you can contribute.
I used to have long hair, like down to my shoulders. And I’d love to have 2 sausage dogs!
Freeze time, that way I can fit in as much as possible without the hours ticking by.
Hi folks, I’m Mr Matthew Jenkins, or Matt to you lovely people and I’m the Area Sales Rep for the South West and South Wales. That didn’t sound cheesy, did it? Anyway, I’ve been working for Rointe around 9 months now and I’m loving it. My previous roles have included business development for a high-end account in the foodservice industry and various roles in customer service, so I’m definitely prepared for my current role here. I spend my time seeing customers and installers and talking to everyone I can about Rointe heating.
I have to say that the team at Rointe are fantastic, it’s like having an extended family. They’ve made me feel so welcome and it makes a big difference knowing you work with supportive people. The most challenging aspect is learning about the products alongside all the technology and features but that’s what makes our products unique. It’s just remembering it all!
Definitely Roger, he’s the Marketing Director. It would be great to be creative with a flyer or advert for a day or work on our latest video.
For me, a true leader will never change but always adapt. You don’t have to change who you, you need to be able to adapt to any team member, situation or customer. If you can be yourself and learn to support others then that makes a great leader.
Tell us something surprising about yourself…
I was in a jazz band for 5 years playing the saxophone and I train for triathlons.
I’d love to be able to fly. Think of the money I’d save on petrol and time spent stuck in traffic.
Optimistic with an enthusiasm for life and a passion for people. I know that’s not 3 words but I’m channelling marketing to come up with something catchy!
Profile coming soon…
I’m currently the Area Sales Representative for East Anglia. I only joined Rointe 3 months ago so I’m still fairly new but so far so good! Before coming to Rointe, I worked for Morgan Law Insurance in the Sales department. A typical day for me involves a lot of driving as I’m always out and about meeting customers and installers. You need to be good at multi-tasking to be a sales rep and very organised. It’s important for me to be professional as first impressions count and a good one can make all the difference when you’re negotiating a sale or trying to win a new business contract.
During my second month, I secured 2 new stockists, which was a great achievement for me. I started the process from scratch, which meant lots of research and nurturing the relationship. To see it come to fruition is a fantastic feeling and I hope to continue achieving in the coming months.
I’d love to become Antonio Dengra for the day, the CEO of Rointe. It would be fascinating to see what he goes through every day to run such a successful company. It would also give me more exposure to each department. As I’m still quite new, I like to learn everything I can about the company so being the CEO for the day would work.
Passionate, friendly and loyal.
What advice would you give to prospective candidates joining Rointe?
Learn Spanish! The Head Office is based in Murcia. Fantastic weather but if you don’t know at least a little Spanish it can be hard to understand some of the other team members. Especially those that can speak fluent English and Spanish! They’ll switch languages mid-sentence so you have to play catch up.
Toffee Hoops crunch corner yoghurts. I’m not even joking either!
I’d quite like to move to Spain with my family. The warm, sunny weather would be perfect for us, along with great food and people and the opportunity to learn Spanish. My colleagues at HQ would be impressed!
Before joining Rointe 4 years ago, I was working for an electrical wholesaler as a sales representative. When I first joined Rointe, I was the Area Sales Rep for Ireland but I’ve recently been promoted to National Sales Manager for Ireland. It’s a great achievement and something I’m proud of. The market for Ireland is slightly different to the UK and my job is to expand our customer profile into new areas. No two days are the same and I enjoy widening our brand awareness in the Irish market. I could be talking to a wholesaler about stocking our products or recruiting new installers to join the official Rointe team alongside researching advertising opportunities and going on-site for a visit. We recently travelled to Shannon to take part in the Molex fair, which was a fantastic opportunity for us.
I’m looking forward to working alongside my senior colleagues to define the Irish market and grab the opportunities to promote our products. I’m passionate about the Rointe heating system and firmly believe that we can help save our customers energy whilst protecting their pockets. I’m a professional and understanding person and will go out of my way to help a colleague or customer when they need it. I’m confident that I will be a strong leader and want the best for my team. My door is always open and my phone is on when I’m out and about, so my team can reach me and get the support they need. No question is too small or silly, except if its “do you want a brew?” because the answer is always coffee!
Be prepared! The market is always changing and we, as a company, need to stay ahead of the competition. If you work hard and are prepared to think differently with a new way of working then you’ll be pleasantly surprised. Every single member of the company is there to help and will encourage you to expand your knowledge of Rointe heating. After all we’re the heating experts so any new team member needs to be prepared to become one too.
Professional, understanding and helpful.
If you could switch roles with a colleague for one day, who would you choose?
A good question, there’s so many to choose from! I think it would be Pippa in Technical Support. That way I’d have all the knowledge I need to help our customers navigate their way through a technical difficulty. Plus she gets to talk to lots of different people every day and it must be a nice feeling to know you’ve helped a customer.
I’m a keen runner and like to get those miles in. I run about 40 miles every week. I also adore my children, it’s always so much fun when we spend time together. I’d also like to tour around Europe in a camper van with them – what a great way to travel and see the sights!
Fun, dedicated and hard working.
I’m responsible for Technical Support and after-sales customer service. I joined Rointe 2 and a half years ago but before then, I was a student. My day is spent communicating with our customers and answering their questions via email or phone. I also arrange engineers to attend to repair any faults if needed and help customers with general questions, such as programming. Quite a few of my calls are about the best programming schedules for our products and I like to ensure our customers are getting the best energy efficiency. We pride ourselves on low consumption and energy efficiency so making sure I can answer any question is important to me.
My role means I get to talk to lots of different people, which is very enjoyable. I’m a caring person by nature and like to help wherever possible. The best part of my day is knowing I’ve helped a customer. At times it can be challenging trying to keep everybody happy, but I’ve learnt that a calm approach to any situation is the best way to turn it into a positive.
I’d have to choose one of my colleagues in the Marketing Department. It would be really cool to design the packaging for our products or write the next article on our website. I imagine that their job is really varied too and it’s always exciting to see what they are going to come up with next!
My proudest moment at Rointe was the very first thank you email I received from one of our customers. I hadn’t been with the company for long but when I received an email specifically thanking me for my help, it was a lovely feeling. Knowing my advice and support was of value to the customer was a great start to my journey with the company.
Tell us something surprising about yourself…
Not many people know that I’m studying for a criminology and psychology degree. I love solving puzzles! And my favourite film is Chitty Chitty Bang Bang.
Definitely the Queen. She would be such an interesting person to have a conversation with. And Emma Watson, that way I can pick her brains about the Harry Potter films!
Genuine, loyal and conscientious.
I’ve been working for Rointe for 5 years now as the Key Account Manager for the North, West, North East and Ireland. Previously I was the Manager of a Betting Shop and I have a BSc in Natural Sciences.My focus is growing and developing existing clients, togehter with generating new business leads and projects. A big part of my role is also building relationships with customers, installers and wholesalers. Originally I’m from Poole in Dorset but now live in the Murcia region of Spain. A typical day for me consists of catching up with my key accounts, closing current projects and looking for new projects/places to install our products. Business development is an important area for us to work on and I love researching the latest projects, property developments and sectors to find new business leads.
I love talking to our customers and it’s a really varied role, in that I get to talk to lots of different people every day. The customers are the heart and soul of Rointe so building relationships with them is a real highlight. The most challenging thing is understanding EPC certificates and explaining them to the public. As we’re an electric heating company, we need to know about EPC certificates and be able to educate our customers about them. This is difficult as they’re quite technical and well, rather boring really!
Definitely David. He’s the Production, Logistics and Expedition Director and I’d love to spend the day working on the production line. It’s very polished and modern so it’d be great to have a go!
Innovative, leaders, modern.
What advice would you give to prospective candidates joining Rointe?
Be prepared for anything and enjoy! We’re a great team and it’s a lovely company to work for but you have to work hard and accept anything could happen. That lead you’ve been working on for two weeks could suddenly change their mind, which is disappointing for you but you need to stay positive and get right back up again. Things are always changing so if you’re prepared for anything and keep positive, you’ll enjoy it.
Most people don’t know I’m a qualified Yachtmaster and have taken part in the Fastnet race.
Swimming with great white sharks.
Almost 3 years and before that, I was playing professional rugby. I’m the Key Account Manager for Wales, South West and London (and overall office legend!). I’m always on the phone with my installers and contacts, generating new business leads and ensuring they have everything they need. I like explaining about our products to potential new customers. They’re always pleased to hear how much advice and guidance we can give them and I pride myself on being able to answer their questions.
A typical day is normally full of laughs and talking to lots of different people. Even though I get some grief for my accent (I’m a proud Welshman!), the people I work with and talk to every day are fantastic. We all work towards the same goal – striving to be the best in the market, so it’s great to work with like-minded people. The team at Rointe are incredibly professional and good at their jobs. I love going to trade shows and meetings to talk to customers face to face. For me, being a face of the company is pleasing. Our management team is great, they know how to get the best out of us and recognise each team member contributes in different ways.
I’d love to trade jobs for a day with our Systems and Development Director, Juan Pujante. Computers really interest me so as Juan heads up the Technology department, seeing how he adapts and develops our technology would be intriguing.
Take your time to learn the product as being technically sound makes your job so much easier. It also instils confidence in those you’re talking to. We are experts in the field of electric heating so continually learning as much as you can is very important. The team at Rointe is very driven so you must have a great attitude and enthusiasm.
Are you a tea or coffee person?
Tea – milk and 2 sugars, please 🙂
Jonah Lomu, Robin Williams and Elon Musk. I love rugby and think I’m a positive, fun and creative person so those three people would be great!
Fresh, efficient and innovative.
I joined Rointe in September 2017, so almost 8 months now. My background is HVAC Sales, where I worked for a small company for 8 years. The role was more or less the same structure as my Rointe Key Account Manager role but on a smaller scale. I currently look after East Anglia and the Midlands for the Rointe Sales Department. A typical day means making sure my reps are set up for the day, calling accounts and chasing projects, prospecting for new business and communicating with my installers.
I love it when I have completed a project and hear the positive feedback from the customers. It’s great when they’re happy with their installation and means I’ve done the best I possibly can. I also like communicating with lots of different people, whether it’s my installers or reps or customers themselves. No two days are the same here and it’s fun, varied and very rewarding. I love meeting sales targets and challenge myself on a daily basis to find more ways to beat them. The biggest challenge is the drive to work – getting from A to B on a Spanish motorway is an achievement itself!
Rointe is such a friendly company and we all get along very well so it’s hard to choose. I love my own position but I think it would be interesting to be a Sales Rep for the day. I like to travel and meet new people, so a day on the road as a rep would be exciting.
That’s a great question! A true leader knows their values and what they stand for. They motivate a team and care for them. Communication is key and a true leader knows how and when to communicate properly. They understand the way that their team works and inspires them to do their best every day, using their own knowledge and expertise.
Tell us something surprising about yourself…
My favourite song is She sells Sanctuary by The Cult and… I can do an impression of Frank the turtle from creature comforts!
Teletransporting – I’d love to snap my fingers and be in a different part of the world instantly. It’d be very useful to pop in and say hello to my family, especially my daughter as she’s studying in the UK at the moment.
Fun, hardworking and genuine!
I started working for Rointe as part of their Technical Support team to help out, but I’ve moved to the Sales team as Key Account Manager for Scotland and Northern Ireland. Before that, I worked in the Export department at a food manufacturer. I’ve been with Rointe for 7 months now and really like coming to work with such a great team of people.
My day can be really varied. As a Key Account Manager, it is your job to take care of your customers and communicate with your installers to ensure they have everything they need to complete the installation to the highest standard. I can also be researching new opportunities and sales leads for my zones and contacting wholesalers and customers about their orders. I’m persistent and patient, which is perfect for my role. You need to be organised and learn how to communicate with others well so that your sales leads win every time.
Tough one… it’d either be Craig (the KAM for Wales, London and the South West) so that I get to say “I’m the best-looking Welshman around for miles” once in a while or perhaps the Marketing department. I like to see what ideas and materials they come up with and it’d be great to learn new skills like Photoshop or how to design a brochure. Plus they listen to some great music, especially on Fridays, so that would be a bonus 🙂
Efficient, stylish and dedicated.
What advice would you give to prospective candidates joining Rointe?
That’s a great question because it’s still quite fresh in my mind! No matter how long you’ve been here, you must not be afraid to ask questions. It’s how we learn and improve and everyone is happy to help. The team is very passionate about Rointe so soak up any knowledge you can. You also have to work hard. It can be quite tough somedays if a lead you’ve been working on doesn’t pan out, but you mustn’t give up. It’s part of the journey and it’s not about failure. It’s how you pick yourself up and drive forward that counts.
Erm oxygen? Oh and my family! They’re great and have supported me all the way.
It sounds very materialistic but right now, it’s to get a new car. Mine’s falling apart, but it still runs so I’ll get the most out of it yet.
I am the Key Account Manager for South East at Rointe. I’ve been with the company for just over 3 and a half years now, having joined from my previous role as Sales Manager at a Developer.
My day is always busy, but I love it! I can be on the phone with a potential customer one moment and the next discussing the needs of the installers in my area. I like networking with so many different people and building good relationships with them. Knowing I have happy customers is the best part of my job, it gives me great satisfaction to know I’ve helped them make the right choice for their needs. I feel very proud when I secure and complete a project that I have been working on from the very beginning.
I’m quite a creative person so I’d have to choose the Marketing Department. Seeing them come up with our marketing material is really interesting and I like the freedom to use creativity that a marketing role brings. I wouldn’t change my job, but it’d be nice to be a fly on the wall in the Marketing team for 1 day!
A leader encourages people to work hard and not give up. They should praise their team’s strong skills but help them overcome any areas of development. Helping your team grow is a huge part of leadership. I’d also say that to be a true leader you have to demonstrate innovation, reliability and a positive attitude.
Rointe is such a great company to work for, but it’s also very fast paced and sometimes challenging, especially as a sales member when you’ve objectives and targets to meet. My advice would be to work hard and don’t give up. Our products can be quite technical, but its part of why they are such good quality and reliable. Don’t be afraid to ask more experienced team members questions, we’re here to help you grow and learn. We all want the same – success for Rointe – and we’ll go out of our way to achieve that common goal.
Tell us a bit about yourself…
Well I’m optimistic, hardworking and truthful. I love spending time with my family and am definitely a tea person, not coffee! I like ice figure skating, it’s so graceful and agile and my favourite song is Billie Jean by Michael Jackson.
I’d love to go see the ice figure skating world championships and do a cruise in Canada to see whales. Plus I’d like to visit South Africa and go cage diving with the great white sharks and about 967 other things! My motto is to explore the world and live for the moment.
I joined Rointe 3 years ago as the Area Sales Representative for the North East, North West and North Wales before progressing to National Sales Manager for the UK in 2018 . Before that, I worked as a Branch Manager for an electrical wholesaler so everything electric is ingrained in my blood. I really enjoy my job as I like speaking with potential clients about Rointe and how our heating solutions can meet their needs. Each client is very different and its challenging (but rewarding) to take a different approach to each one. For me, being part of Rointe means endless opportunities to influence and enrich our customers’ lives, even though I do find EPC and SAP ratings frustrating!
I’ve recently joined the leadership team as National Sales Manager for the UK and so far so good! Having 3 years Rointe experience behind me means I can dive straight in supporting my team. I can use my experiences to help guide and direct them, whilst keeping a close eye out. Some of my team are still quite new so it’s great to be able to share my knowledge and I try to be as supportive as I can. I am a passionate and enthusiastic person that doesn’t shy away from hard work and I want to pass this onto my new team.
After 3 years I can safely say, Rointe is a great company to work for. However, you need to be prepared to work hard and committed to your own success. If you have an enthusiastic attitude and are passionate about building success, not just for yourself but the team and company too, then you’ll be rewarded. It’s not just about waiting for opportunities to come around, you need to actively search for them as well to show your eagerness. Don’t be afraid of new things and talk to everyone in the company. They are all extremely knowledgeable and want to help where they can. They’re also quite a friendly bunch too!
Energetic, professional and trustworthy.
If you could switch jobs with another colleague for a day, who would you choose?
Definitely Santiago Villaescusa, he’s the Rointe fountain of knowledge! I’d spend the day writing down everything he knows to help me navigate the ongoing market. His expertise in Rointe products means everyone goes to him for help and he’s happy to oblige.
Either spending time with my family or riding my motorbike. I love motorcycles and I definitely want to travel Europe on my bike in the future. I’m not sure how my wife will feel about that but I can always dream. My family are very important to me and have been supportive in the transition to my new role within Rointe and I want to work hard to ensure their future is secure.
Hardworking, enthusiastic and passionate.
I joined Rointe 7 years ago as the Key Account Manager for Scotland and Northern Ireland. Before that, I worked in various roles across Sales, Customer Service and Marketing for companies such as Vodafone and Zeromovil. I was born in Gran Canaria, went to the University of Murcia and have worked in some fantastic locations across the world like Madrid, London and New York. I love working for Rointe and after 7 great years, I’m now the Senior Commerical Director for UK & Export (which covers France, Holland, Scandinavian and the rest of Europe). I think my team would describe me as dedicated, straightforward and happy, with a little crazy thrown in. But in a good way! I like to make sure my team receive the support they need and also have some fun at work. This means they enjoy coming to work for Rointe and that’s incredibly important to me.
Being one of the directors means hard work but a very rewarding job. For example, I never have 2 days that are the same. Every day is different. I could be talking to some of our customers one minute and the next, refining the commercial strategy for a new market like Holland. My phone rings non stop and although talking to people is the best part of my job, it can be frustrating when I need to concentrate. I also have 15 team members and that’s growing each year. Each of them works on different areas, markets and zones, plus they physically work in different countries as well as Rointe HQ (Spain), so keeping track of them can be quite hectic! Recently we held our quarterly Commercial meeting and they all came together for a few days to catch up, share results and ideas and network with each other to continue building the team bond. It was great fun and a fantastic chance to reinforce our business goals with them. The best part of my job is my team, the loyal customers we have and our product. I’m very passionate about a sustainable, energy efficient heating future and Rointe also believes in this too.
The UK electrical industry can be tough and even more so in the heating market. Any prospective candidate needs to be able to learn and understand everything about our products, including all the technical information, and how they fit into the market. The more you learn about Rointe, the better equipped you’ll be to talk to our customers. You’ll also need to have high standards and appreciate the quality and reliability of our products to be able to effectively communicate that to our customers. When we’re looking for new talent to join us, we’re searching for proactive people that are team players and want to succeed. A hard-working attitude and a professional manner are highly thought of at Rointe.
Excellent team, high quality and rewarding. OK, that’s more than 3 words but you get the idea!
How would you define a true leader?
A true leader is only as good as they want to be. You need to have that passion to lead people and want to see them do well. A leader shares their experiences coaches their team to success and recognises that not everyone is the same. For each member of your team, a different approach may be needed. Rointe are true leaders in the heating market as we push ourselves all the time to do better for the customers. We want to be the best and will always continue to redefine the market and do our best to improve. We have a great team in place that supports one another and our customer service is second to none.
I love to go horse riding and use yoga to relax. I also love music… not many people know I’m a huge fan of house and trance music and love to go to the festivals!
Straight-forward, passionate and happy.
I studied at the University of Murcia and before I become CEO of Rointe, I was the Marketing & Business Director there. I spend lots of time talking to the staff at Rointe and like to hear their insights into the business. A typical day consists of a lot of walking between the departments! I like to think I’m approachable and am very focused on innovation. Learning about the latest technologies is a passion of mine.
One of my most recent achievements was the Young Entrepreneur of the Year award I was elected for in 2014. The award has been an annual event in the region of Murcia since 1999 and is very well known here. I was surprised that I won but it was a great feeling and achievement for me.
We are a professional company that specialises in energy efficient electric heating. My father started the company in 1985. He was a plumber and he recognised the need for an electric heating system, without pipes or maintenance. When her retired, I took over the business in 2012. I had a vision for expansion and continuous investment in Research and Development. We have grown so much in the last few years. We expanded our product portfolio last year to include underfloor heating, alongside our complete system of electric radiators, towel rails and water heaters. Our company mission is to replace old-fashioned gas heating products with modern and technologically advanced solutions that our customers can rely on. To think when we started over 30 years ago we only had one type of electric radiator for sale and now we have a huge product offering that caters to everyone.
For me, it has to be our D Series range. We launched the D Series 2 years ago as our premium electric heating range. It was incredibly exciting for me as a business owner as we included built-in Wi-Fi, which was a first in the electric heating market! Rointe is all about pushing boundaries and exploring the latest in technology and electronics. To be able to include a built-in Wi-Fi module alongside our lowest consumption technology was a great achievement and something I’m proud of.
The next 5 years are very important for us as a business. We want to build on our success and be the number 1 European electric heating company. Technology is always evolving. The world is becoming more aware of energy usage and how it affects the environment (and their wallets!). Therefore, we must continually evaluate and improve to ensure our customers get the lowest consumption possible from their Rointe products. These are exciting times for us and we want to make sure we offer a wide range of diverse electric heating products that everyone can experience and own.
One of our focuses is to ensure we give our customers the expert advice and support that they might need, to make the right heating choice for their needs. So it’s important that any prospective employee takes the time to learn about our products and technologies. We are also committed to great customer service, so a professional and dedicated attitude is a must. Our team are all highly talented, hardworking and form an intricate part of this company, so new workers must want to embrace the Rointe life and become a part of the brand.
Family is very important to me and it’s important for me to spend time with them outside of work. I also have 2 amazing children and a supportive wife, so quality time with them is always fun and has a special place in my heart.
Ambitious, diligent and busy!
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