Jessica Aswani – profile
Tell us a little bit more about you…
I joined Rointe 7 years ago as the Key Account Manager for Scotland and Northern Ireland. Before that, I worked in various roles across Sales, Customer Service and Marketing for companies such as Vodafone and Zeromovil. I was born in Gran Canaria, went to the University of Murcia and have worked in some fantastic locations across the world like Madrid, London and New York. I love working for Rointe and after 7 great years, I’m now the Senior Commerical Director for UK & Export (which covers France, Holland, Scandinavian and the rest of Europe). I think my team would describe me as dedicated, straightforward and happy, with a little crazy thrown in. But in a good way! I like to make sure my team receive the support they need and also have some fun at work. This means they enjoy coming to work for Rointe and that’s incredibly important to me.
Tell us more about your role as part of the Rointe leadership team…
Being one of the directors means hard work but a very rewarding job. For example, I never have 2 days that are the same. Every day is different. I could be talking to some of our customers one minute and the next, refining the commercial strategy for a new market like Holland. My phone rings non stop and although talking to people is the best part of my job, it can be frustrating when I need to concentrate. I also have 15 team members and that’s growing each year. Each of them works on different areas, markets and zones, plus they physically work in different countries as well as Rointe HQ (Spain), so keeping track of them can be quite hectic! Recently we held our quarterly Commercial meeting and they all came together for a few days to catch up, share results and ideas and network with each other to continue building the team bond. It was great fun and a fantastic chance to reinforce our business goals with them. The best part of my job is my team, the loyal customers we have and our product. I’m very passionate about a sustainable, energy efficient heating future and Rointe also believes in this too.
What advice would you give to prospective candidates wanting to join Rointe?
The UK electrical industry can be tough and even more so in the heating market. Any prospective candidate needs to be able to learn and understand everything about our products, including all the technical information, and how they fit into the market. The more you learn about Rointe, the better equipped you’ll be to talk to our customers. You’ll also need to have high standards and appreciate the quality and reliability of our products to be able to effectively communicate that to our customers. When we’re looking for new talent to join us, we’re searching for proactive people that are team players and want to succeed. A hard-working attitude and a professional manner are highly thought of at Rointe.
Describe Rointe in 3 words…
Excellent team, high quality and rewarding. OK, that’s more than 3 words but you get the idea!
How would you define a true leader?
A true leader is only as good as they want to be. You need to have that passion to lead people and want to see them do well. A leader shares their experiences coaches their team to success and recognises that not everyone is the same. For each member of your team, a different approach may be needed. Rointe are true leaders in the heating market as we push ourselves all the time to do better for the customers. We want to be the best and will always continue to redefine the market and do our best to improve. We have a great team in place that supports one another and our customer service is second to none.
When you’re not at Rointe, what are you most likely doing?
I love to go horse riding and use yoga to relax. I also love music… not many people know I’m a huge fan of house and trance music and love to go to the festivals!
Finally, can you describe yourself in 3 words?
Straight-forward, passionate and happy.
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